Testimonials & Reviews
The Foot and Ankle Sports Institute
Foot and Ankle Surgeons & Sports Medicine Specialists located in Burbank, CA & Santa Monica, Los Angeles, CA
The Foot and Ankle Sports Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 376 reviews with an average rating of 4.94 out of 5 stars. Please read what others are saying about The Foot and Ankle Sports Institute below, and as always, we would love to collect your feedback.
Cesar J.
Submitted 01/19/24
I had an excellent experience with Dr. Emily Chau, She listened And answered all my questions, and concerned with a great deal of patience and knowledge, I felt I was in great hands, there’s nothing better than to leave a doctors office, knowing that you’re going to be well taken care of!
Krishna K.
Submitted 01/17/24
Love, love, love this place. It’s like a family. Great staff. Dr. Randall is fantastic. Excellent care. The only benefit of me, breaking my ankle again, would be to see these lovely people
Brian W.
Submitted 01/15/24
The staff and the doctor are very pleasant to deal with ad they are caring people.
Baron G.
Submitted 01/15/24
Dr. Randall is amazing. I count myself as incredibly lucky to have been in her care. I cannot speak highly enough of the quality of care I received from her and her staff.
Azra R.
Submitted 01/14/24
The doctors and the staff are always very friendly, patient and understanding
Ryan M.
Submitted 01/14/24
Amazing and knowledgeable doctor.
My 14 year old son loves her for her kindness and how she explains in detail. Highly recommend Dr. Chau
Morovati Family
Maria Isabel D.
Submitted 01/13/24
Honest and detailed
Eduardo G.
Submitted 01/13/24
Nothing is perfect, but Dr. Randall & her team get a 4++✨ starts. All of my questions were answered before my PRP toe injection. They’re Awesome
Joseph Y.
Submitted 01/02/24
The best foot dr Hands down.
Inez W.
Submitted 12/30/23
Place & staff were Professional…helpful…friendly & clean! I followed Dr. Chao from Pasadena. Glad I did!
Mayra A.
Submitted 12/29/23
Dr. Chau extensively explained my procedure with honest and straightforward answers that gave a good insight of what would happen during my procedure.Her expertise is amazing. she’s also very kind and respectful.. Amazing office personnel very friendly and courteous
Audrey L.
Submitted 12/22/23
Dr Chau and the entire team is excellent! Professional, friendly and all around outstanding. Pre-op, post op and surgery were exceptional and beyond any expectation I had. I had a major reconstruction of 4 toes. Back on my feet and feeling good. Highly recommend!!
Mohammad S.
Submitted 12/17/23
I was recommended to Dr. Randall, I should have to say it was greatly appreciated her willingness to provide her services in very good manners. Thank you.
Gina O.
Submitted 12/16/23
Dr. Chau is amazing! She is knowledgeable and direct with her diagnosis. The office is immaculate and they take you in on time! So happy to have found Dr. Chau!
Pamela H.
Submitted 12/15/23
Always a positive experience!
Veronica C.
Submitted 12/13/23
Dr. Randell, is a amazing and skilled Doctor.
She took my disfigured foot from multiple botched surgeries and truly made it a pretty foot again.
I know have feeling and mobility i haven't had in years. " TRULY", I settled with the ideal that numbness of parts of my foot was gone.
However, I have feeling back and I'm just in "Awe "with her as a Person first; a Doctor and capabilities to be so skilled and professionally talented as well as her "Gifts".
The staff and office environment is very warm and inviting..up beat and positive professional group of people.
Yes their All , all that and more.
Ana A.
Submitted 12/12/23
The doctor and her work team very nice
Linette A.
Submitted 12/09/23
Dr. Randall was very professional and personable. Her office staff was warm and efficient and didn't have to wait at all. I was very happy with having selected this practice!
Brittney H.
Submitted 12/08/23
I’ve worked with multiple surgeons dealing with a frustrating ankle injury for over 10 years. Dr. Chau and the entire staff have been amazing. Her bedside manner, empathy, and willingness to listen is just awesome. She is by far the sweetest physician I’ve come to meet. Thankful for this facility.
Shannon S.
Submitted 12/07/23
Dr. Randall and staff are amazing. Big shout out to Daisy who was instrumental in helping me deal with Workers Comp madness. Surgery was a success and I'm well on my way to healing up nicely.